These are the terms and conditions that apply when you use our website (www.lilypsychology.com) or services that are owned and operated by Lien Phan. Your use of this website is regulated by these terms and conditions. By using and continuing to use our website and services you signify your consent and agreement to these terms and conditions. This website is designed to be used to gain information regarding our services.
Amendments
Lily Psychology may amend these terms and conditions from time to time. Please review the terms and conditions regularly to ensure you are aware of any changes. We will endeavour to notify you of any significant or substantive changes where possible.
Nature and provision of services
The service offered by Lily Psychology is not an emergency service, nor is it intended for use in the event of urgent mental health or medical assistance.
Where there is a risk of harm to self or others or immediate urgent assistance is required you should contact emergency services by calling 000.
We do not provide an emergency out of hours service and take only pre-booked appointments subject to any minimum notice period. Lily Psychology is not responsible for any loss, damage, cost, expense, action, claim, demand, proceeding, injury or liability suffered by any person as a failure by that person, or any other to contact Emergency Services.
The Lily Psychology website and any booking or payment platform used by Lily Psychology is for the sole use of providing psychological services in non-urgent situations only.
Privacy
Respecting and protecting your privacy is highly important to us. Please read our Privacy Policy for further information.
Disclaimer
The information on this website is for general information only. It is not intended to be and should not be relied on as a substitute for specific medical or health advice.
Whilst we will use our best endeavours to ensure that information provided on our website is recent and accurate, Lily Psychology makes no representations and gives no warranties that this information is correct, current, complete, reliable or suitable for any purpose. We disclaim all responsibility and liability for any direct or indirect loss, damage, cost or expense whatsoever in the use of the website, whether from errors of omissions in our documents, or information, any goods or services we may offer or from any other use of the website.
It is your responsibility to determine the suitability of any products, services or information available through this website for meeting your specific, individual needs. By using this website and Lily Psychology services you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website may contain access or links to websites or information controlled or produced by organisations other than Lily Psychology. The links are provided for convenience only and are not an endorsement of any products or services at those other websites, which also may not remain current or be maintained.
We will make every attempt to ensure our website is free from viruses (or other conditions), which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs, files, information and links to other websites on this website, and you release Lily Psychology entirely of all responsibilities for any consequences of its use.
We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability. Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
Website misuse
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorised information or interfere with or disrupt the operations of this website, or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law.
Payment and fees
Our fees do not exceed the Australian Psychological Society (APS) recommended fee for services. A full APS fee schedule can be found here.
For any appointment booked, you agree to pay the stated fees to Lily Psychology. Consultation fees are based upon the service provided, or as advised by or negotiated with Lily Psychology, it’s partners or agents.
Fees shall be determined at the sole discretion of Lily Psychology and shall include reference to the clinician, the duration and nature of the service. Any booking or administrative fees are notified in advance at the time of booking.
We retain the right to modify our advertised fees, or fees applicable to any future service, at any time without prior notice.
Amendments
Lily Psychology may amend these terms and conditions from time to time. Please review the terms and conditions regularly to ensure you are aware of any changes. We will endeavour to notify you of any significant or substantive changes where possible.
Nature and provision of services
The service offered by Lily Psychology is not an emergency service, nor is it intended for use in the event of urgent mental health or medical assistance.
Where there is a risk of harm to self or others or immediate urgent assistance is required you should contact emergency services by calling 000.
We do not provide an emergency out of hours service and take only pre-booked appointments subject to any minimum notice period. Lily Psychology is not responsible for any loss, damage, cost, expense, action, claim, demand, proceeding, injury or liability suffered by any person as a failure by that person, or any other to contact Emergency Services.
The Lily Psychology website and any booking or payment platform used by Lily Psychology is for the sole use of providing psychological services in non-urgent situations only.
Privacy
Respecting and protecting your privacy is highly important to us. Please read our Privacy Policy for further information.
Disclaimer
The information on this website is for general information only. It is not intended to be and should not be relied on as a substitute for specific medical or health advice.
Whilst we will use our best endeavours to ensure that information provided on our website is recent and accurate, Lily Psychology makes no representations and gives no warranties that this information is correct, current, complete, reliable or suitable for any purpose. We disclaim all responsibility and liability for any direct or indirect loss, damage, cost or expense whatsoever in the use of the website, whether from errors of omissions in our documents, or information, any goods or services we may offer or from any other use of the website.
It is your responsibility to determine the suitability of any products, services or information available through this website for meeting your specific, individual needs. By using this website and Lily Psychology services you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website may contain access or links to websites or information controlled or produced by organisations other than Lily Psychology. The links are provided for convenience only and are not an endorsement of any products or services at those other websites, which also may not remain current or be maintained.
We will make every attempt to ensure our website is free from viruses (or other conditions), which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs, files, information and links to other websites on this website, and you release Lily Psychology entirely of all responsibilities for any consequences of its use.
We reserve the right to suspend or withdraw the whole or any part of the website at any time without notice and without incurring any liability. Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.
Website misuse
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorised information or interfere with or disrupt the operations of this website, or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law.
Payment and fees
Our fees do not exceed the Australian Psychological Society (APS) recommended fee for services. A full APS fee schedule can be found here.
For any appointment booked, you agree to pay the stated fees to Lily Psychology. Consultation fees are based upon the service provided, or as advised by or negotiated with Lily Psychology, it’s partners or agents.
Fees shall be determined at the sole discretion of Lily Psychology and shall include reference to the clinician, the duration and nature of the service. Any booking or administrative fees are notified in advance at the time of booking.
We retain the right to modify our advertised fees, or fees applicable to any future service, at any time without prior notice.